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Quality management

Quality management

The most important responsibility of M&M Militzer & Münch Turkmenistan Ltd. is to provide our customers with first class transport and  customs clearance services, as well as services in oil and gas projects. We believe that customer intimacy, innovative thinking, professionalism, meeting today’s requirements, and quality service in accordance with the customers’ requests  have a decisive influence on their success, and through this, the success of our company in particular.

The policy  of M&M Militzer & Münch Turkmenistan Ltd. is based on a long-term development strategy that focuses on increasing earnings, as well as the continuous training of our staff in the quality management system to ensure their full understanding of our policy and quality objectives.

The quality system is an important management tool to actively manage the further development of M&M Militzer & Münch Turkmenistan Ltd. and streamline processes to the benefit of our clients.

The quality policy, as well as internal training and auditing, strengthen the quality awareness of our employees, help to ensure a high level of service, and provide a basis for certification in accordance with the requirements of ISO 9001:2015.

Our goal in the field of quality: M&M Militzer & Münch Turkmenistan Ltd. aims to be the best choice for customers who need transportation and logistics services within our defined geographical expansion. Customer satisfaction is one of the main criteria in assessing the quality management system. Providing excellent service is mandatory, as it allows a better understanding of customer requirements to meet their needs.

M&M Militzer & Münch Turkmenistan Ltd. will always try to comply with quality standards and continually improve the effectiveness of its quality management system, regularly analyzing it for continuing suitability.

We have been in the Turkmen market for a long time and we value our position, which we have been able to thoroughly stabilize , and will strengthen in the future, meeting the objectives of the organization.